COVID-19 Travel Update

At Thompsons Travel, the health and wellbeing of our employees, travellers & clients is our main concern. In light of the evolving COVID-19 pandemic, we understand the uncertainty you may be facing about your existing or future travel plans and would like to reassure you that we are committed to assisting all travellers and monitoring the situation as it unfolds.

Frequently asked questions:

Your peace of mind is our priority, which is why your dedicated consultants, Account Manager and hands-on Management team is available to assist you with any queries you may have during this uncertain time.   

  • Johannesburg: 011 770-7500
  • Cape Town Emergency: 021 408-9555
  • Durban: 031 275-3733

Alternatively, should you have any after-hours emergencies you can call us on the following numbers, or email us: 

  • Johannesburg: 082 809-1733 / emergency@thompsons.co.za
  • Cape Town: 078 800-8152 / CPTemergency@thompsons.co.za
  • Durban: 083 633-6989 / ahdur@thompsons.co.za

Thompsons for Travel Emergency: 083 633-6989 / travel@thompsons.co.za

What reasons am I permitted to travel domestically and what forms / documents are required?

Please ensure that you have the relevant and valid ID documents (currently the health declaration document is not needed for domestic travel) and that you have done your online check-in prior to departure and have a digital boarding pass to scan.

Other than carrying the correct documentation, you will have to pass a temperature screening (passengers who have a 37.2 degree temperature or higher will not be permitted entrance) to enter the airport and wear your face mask at all times. New rules apply to checked luggage, physical distancing of 1,5m; allow time for security checks and safety measures onboard your flight. We've listed everything you need to know, here. Please do not travel if you suspect you are ill or have flu-like symptoms.

What are the latest Alert Updates?

Every person, when attending a inside gathering and in order to limit exposure to COVID-19 must:

  • wear a face mask
  • adhere to all health protocols
  • maintain a distance of at least one and a half metres from each other; and
  • adhere to any other health protocols and social distancing measures as provided for in the directions 

The in-flight operations of all domestic airlines which are subjected to the following rules:

  • The only consumable offered by on-board catering is limited to bottled water (no food, snacks, or other beverages may be served).
  • Passengers are not allowed to eat while on board a domestic flight (even if they bring their own food onboard).
  • Complimentary in-flight magazines may not be shared among passengers and must be disposed of after each flight

All terminal buildings have also been re-opned, so you can meet someone inside, or help them with their luggage - or perhaps even have a coffee. International Passenger charters are now allowed for secondary airports.

Can I travel internationally?

The following airports will be open for international travel: OR Tambo, Cape Town, King Shaka, Kruger Mpumalanga and Lanseria Airport.

  • All travellers (over the age of five) may now present proof of full vaccination or a negative PCR test result if they are partially vaccinated or non-vaccinated.  Children under the age of five can travel without PCR test results or vaccination certificates.
  • All travellers need to complete an Exit Screening Health Questionnaire or Entry Screening Questionnaire
  • Travellers will be required to wear a mask at all times within the airport or port of entry, as well as download the COVID-19 Alert SA Mobile App, which can be downloaded from the App Store or Google Play.
  • It is recommended that travellers purchase international insurance before boarding their flight to South Africa.

Transit travellers through South Africa by air will be allowed to connect to their destinations, subject to them complying with applicable health protocols.

PCR Testing

Inbound travellers to South Africa, including South Africans, must hold either their vaccination certificate, or a negative PCR test certificate taken within 72 hours of their departure time. This certificate is valid for the duration of the traveller’s inbound journey and takes into consideration long stopovers at transit points, but the test validity has a maximum of 14 days, and is for a single entry only. 

Thompsons Travel has partnered with Next Pathology, the Molecular Pathology Laboratory of Next Biosciences, a leading South African biotech company that invests in innovative health technology. Next Biosciences is ISO accredited and licensed by the Department of Health in South Africa.
 
By utilizing the Next Pathology services through Thompsons Travel, you and your clients can enjoy the gold standard of Covid-19 testing with the highest accuracy. Tests include the Covid RT-PCR Test, the Covid Antigen Test and the Covid Antibody Test. View this easy breakdown of the different test types.

Use our Travel Restrictions and Visa Requirements Online Tool to search for the latest travel and health restrictions by destination, plus stay up-to-date with quarantine announcements.

General

For up-to-date travel regulations around the world, please consult the IATA Timatic Covid-19 Travel Regulations Map as well as Flatten the Curve.

Will travel insurance cover any cancellation costs related to the coronavirus?  

Please refer to the following updates from these travel insurance providers: 

Should you have any further questions, please don’t hesitate to contact us. 

For the most up-to-date information about the COVID-19 virus, go to:  

For the latest information about travel restrictions for South Africans, please visit:  

For the South African COVID-19 Resource Portal, please visit: